Frequently Asked Questions
The investment for custom stationery varies based on the complexity of the design, materials chosen, and any additional services, such as assembly and mailing. On average, our clients invest between $2,000 and $5,000 for a complete custom suite. However, we work closely with you to tailor a package that aligns with your vision and budget.
We recommend reserving your date as early as possible, ideally 6-12 months before your wedding or event. This allows ample time for the design process, revisions, printing, and any additional services you may need. The sooner we begin, the more options you’ll have to bring your vision to life.
The design process typically takes 4-12 weeks, depending on the complexity of the suite and the number of revisions requested. We work diligently to ensure that each detail is perfect, so this timeline allows for thoughtful design, collaboration, and revisions.
You will receive your first digital proof within 2-3 weeks after our initial design consultation. We’ll then refine the design based on your feedback and send subsequent proofs as needed until you’re completely satisfied.
For custom stationery clients, we offer unlimited revisions during the design phase to ensure your stationery is exactly as you envision. For semi-custom suites, we offer up to three rounds of revisions. Our goal is to create something you absolutely love, and we’re committed to working with you until every detail is perfect.
While our semi-custom suites allow for some customization, such as color changes and wording, they are based on pre-designed templates. If you’re looking for something entirely unique, our custom design service is the perfect option.
Yes, our White Glove Service is included with all custom stationery orders and is available as an add-on for semi-custom suites. This service ensures your stationery is beautifully presented and delivered to your guests on time.
Custom stationery is designed entirely from scratch, reflecting your unique vision and style. Semi-custom stationery, on the other hand, is based on our pre-designed templates with limited customization options like color and text. Both options are crafted with the same attention to detail and quality.
Absolutely! We’d be delighted to send you a sample kit that includes a selection of our previous designs. This allows you to experience the quality and craftsmanship firsthand before making any decisions.
Our minimum order quantity for both custom and semi-custom suites is 50 pieces. This ensures we can deliver the quality and attention to detail that each suite deserves.
Yes, we offer custom artwork services, including watercolor illustrations, venue sketches, and customized monograms and crests. These unique elements add a bespoke touch to your stationery, making it truly one-of-a-kind.
We recommend ordering your Day-Of items, such as programs, menus, and place cards, at least 8 weeks before your event. This allows enough time for design, approval, and printing.
Quality is at the heart of everything we do. We meticulously review each design before printing and work with trusted printing partners to ensure every piece meets our high standards. Additionally, we personally inspect each order before it’s delivered to you.
Yes, we offer rush services for an additional fee. If you’re on a tight timeline, please let us know as soon as possible so we can accommodate your needs and ensure timely delivery.
We offer a variety of premium printing methods, including digital, foil stamping, and letterpress. Each method adds a unique texture and finish to your stationery, allowing you to choose the style that best suits your vision
Once you’ve given final approval and your order is in production, changes may still be possible, but they may incur additional costs depending on the production stage. We’ll do our best to accommodate your needs and will keep you informed of any potential fees.